Frequently Asked Questions

Which payment methods do you accept?

Checks or online payment with credit card.  There is a 7% charge for online credit card orders.

Do you offer discounts?

Yes!  If you refer us to a friend and they book with us prior to your wedding date, you both will receive a 10% discount.  We also offer a 10% discount to Military Members (active and retired), First Responders, EMTs, Paramedics, Nurses, Teachers, Police and Firefighters.  In order to receive this discount, we do require a picture of an active work badge, with the exception of retired military members.  Please note that this discount only applies to brides and grooms who hold the above professions - not Mother of the Bride, Mother of the Groom, Father of the Bride, Father of the Groom, your cousin, your best friend from second grade or gardener's best friend's uncle.  We are sure they are fabulous people, but only Brides and Grooms please!

What is your policy scheduling?

There is a 50% deposit when you schedule with us.  This holds the date for your wedding.

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What is your policy for damaged products?

There is a $500 damages fee is refundable pending that there are no damaged items.  This is required 30 days before your event. Our team goes through all our equipment after each event to ensure that our quality is guaranteed for every client.  Now - if a glass is chipped or there is a small water mark, no worries.  However, if there are foot prints on the tables from dancing, that is where we have to draw the line.  Take it from us (more so Kaitlin) dancing on elevated surfaces rarely ends well for anyone/anything - whether it is you or our lovely tables!